CANAL CITY HAKATA (English)

What kind of place is Raumen Stadium?

Just as its name, it is a new sensational “food” entertainment facility where you can “eat”, “participate”, and “enjoy” the proudly made noodles of local raumen shops from all over Japan.

Please experience the exclusive “Raumen Stadium” recommended by Canal City.

Please tell me about the parking fee.

Canal City Parking is open 24 hours a day, 365 days a year with a capacity of 1,300 cars.

Parking fee from Monday to Friday: 7:00 am to 7:00 pm is 200 yen/ 30 min and 7:00 pm to 7:00 am is 100 yen/ 30 min. Saturday, Sunday and National Holidays: 200 yen/ 30 min at all times.
Please check out the cost efficient One Day Pass and Prepaid Cards.

Can I have the details for means of transportation?

We have a page of detailed directions for transportation by foot, by subway, by bus and by car.

Click here for means of transportation.

What are the operation hours?

Shops: 10:00 am – 9:00 pm/ FOOD&DRINK: 11:00 am – 11:00 pm is the regular operation hours. It may vary depending on the shop.

Are there closing days for shops?

In general, there are no closing days but each shop may have its own closing day.

Are there any benefits for parking users?

When showing the parking ticket, you can receive movie ticket discount at the United Cinema and other comprehensive services will be provided when using facilities of Canal City such as the theater or other shops.

I have left something at Canal City.

Please contact the Information Service Center by telephone firsthand (we do not accept e-mails). We will transfer your call to the staff in charge.

Contact: Information Service Center

TEL: (81) 92-282-2525 (10:00 am to 9:00 pm)

What is Aqua Panorama?

It is the largest entertainment show in Japan using 3D projection mapping projected on the facility wall and glass surface (equivalent of 2,500 inches screen dimension) along with the water screen, concert-hall-quality sound, and lighting effect. It is performed every night and free of charge.

Is Aqua Panorama performed every night?

It is performed every night.

When and where can we see the fountain shows?

You can enjoy it everyday between 10:00 am and 10:00 pm at Sun Plaza Stage on B1 floor.

Can I borrow baby stroller?

Baby stroller is available for babies of 1 month - 3 years old. (For children weigh less than 20 kg)

*Click here for details.

In case there is language barrier, what can I do?

On the 1st floor of the Business Center Bldg., there is a “Canal City Tourist Lounge” with staff who can assist you in foreign languages. Please feel free to make any inquiries.

Can I use Wi-fi inside the facility?

Yes, Wi-fi is available. *Click here for details.

Are there tax exemptions?

There are tax-free shops and non-exemption shops. There are also two types of tax exemption procedures. For further information click here ↓

TAX FREE SHOP

Is overseas shipping available?

Unfortunately, overseas shipping service is not available.