Services and Amenities
- General Information Counter
- ATM・Cash Advance
- Automatic Currency Exchange Machine
- Coin Locker
- Free Wi‐Fi
- Internet Service
General Information Counter
All facility information is provided.
Please feel free to ask the information counter staff any questions you may have.
Operation Hours | 10:00 am – 9:00 pm |
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Location | Crystal Canyon 1st floor. |
Services provided at the counter | ・Information on Canal City Hakata ・Rental baby strollers ・Rental wheelchairs ・Home-delivery service of purchased items (inside Japan) |
ATM・Cash Advance
Japan Post Bank *
- Mon – Fri: 7:00 am – 11:00 pm
- Sat: 8:00 am – 11:00 pm
- Sun, National Holidays: 8:00 am – 9:00 pm
Seven Bank *
- Everyday 7:00 am – 12:00 am
※Depending on the type of transaction, the operation hours above may not apply.
※Please note that during New Year’s Holiday and Japanese Golden Week Holiday, the operation hours may be subject to change.
※You can withdraw cash by credit card/ bank card issued in overseas banks at Japan Post Bank ATM and Seven Bank ATM.
Automatic Currency Exchange Machine
Location | Center Walk (north side) 2F near the entrance of the passageway to East Bldg. |
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Operation Hours | 9:00 am – 9:00 pm |
Accepted Currency |
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Coin Locker
Location・Size | Available Hours | Fee |
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Crystal Canyon 2F next to the escalator - Height: 84.3~31.6 cm - Width: 35.5 cm - Depth: 64.5 cm |
7:00 am – 12:30 am | 300 – 600 yen/ 1 day (once) |
East Bldg. 1F - Height: 84.3~31.6 cm - Width: 35.5 cm - Depth: 64.5 cm |
7:00 am – 12:30 am (24 hours access from bicycle parking entrance) |
300 – 600 yen/ 1 day (once) |
Crystal Canyon B1F - Height: 27.5~113.5 cm - Width: 35.5cm - Depth: 57.5cm |
7:00 am – 12:30 am | 300 – 800 yen/ 1 day (once) |
South Bldg. B2F (basement parking floor) Escalator Hall (Sea Court side) - Height: 27.5cm - Width: 35.5cm - Depth: 57.5cm |
7:00 am – 12:30 am | 300 yen/ 1 day (once) |
※Period of use: up to 3 days
Free Wi‐Fi
Free Wi-Fi is available on the passageway of facilities in Canal City Hakata.
SSID:[CANAL_CITY_5Ghz] [CANAL_CITY_2.4Ghz]
※Excluding East Bldg. 2F and 3F
※Depending on your location and model of device, the strength of the signal may vary.
Internet Service
For travel information of Fukuoka, Canal City information and checking your e-mails (only WEB mail allowed), the Internet Service is very useful!
Location | Crystal Canyon 3F |
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Charge | 100 yen / 10 min |