CANAL CITY HAKATAENGLISH

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TAX FREE SHOPS

The following is a guide to duty-free (Tax-free) shopping.

Persons eligible for Tax-free shopping

○Tax Exemption Eligibility

1. Individuals of Foreign Nationality

Those with residence status of “Temporary Visitor,” “Diplomatic,” or “Official.”

*Individuals with other residence statuses are not eligible.
*Also eligible are those with other landing permissions (e.g., Shore Pass, Crew Landing Permit) and U.S. military personnel.

2. Individuals of Japanese Nationality

Non-residents or those who have had an address or residence outside Japan for “two years or more.”

*Verification requires a copy of the “Certificate of Residence Record” or a “Certificate of Residence Abroad.”
*Individuals who have stayed overseas for less than two years are not eligible.
*Certificates must be issued within six months of the current date.
*If you use automated gates or facial recognition gates, your passport will not be stamped, and you will not be eligible for tax exemption.

Please make sure to request a stamp form the immigration officer during entry procedures.

There are two ways to receive a tax refund for goods purchased at CANAL CITY HAKATA on the day of purchase.

GLOBAL TAX FREEReceiving a Refund at a Tax-Free Counter (GLOBAL TAX FREE)

Application Period : (10:00～21:30) on the day of purchase.

Conditions : In-store purchases totaling 5,000 yen or more.(tax excluded)

However, when you satisfy fixed conditions (*) it’s possible to combine general and consumable goods.

Method of refund : Cash (Japanese yen)/ UnionPay card

*Please be aware that at all tax-free counters, a service fee of 1.5% the value of the purchased goods is charged,and a refund of the remaining 8.5% of the value is issued.

TAX FREEIn-Store Tax-Free Shopping

Conditions : Purchases at a single store totaling 5,000 yen or more.(tax excluded)

However, when you satisfy fixed conditions (*) it’s possible to combine general and consumable goods.

How to receive a refund : Please present your passport at the register at the time of purchase.

(*)Fixed conditions are

The amount of general and consumable good is over 5,000 yen (tax included)/ Unopened and unused goods/ not be used in Japan/ necessary to take goods outside of Japan within thirty (30) days of purchase

*According to the Japanese Tax Law (NTA),
Tax-free purchases are not allowed if the name on your passport and credit card do not match.
Corporate cards (under company names) are also not eligible for tax-free shopping.

SHOP LIST