The following is a guide to duty-free (Tax-free) shopping.

Persons eligible for Tax-free shopping

  • ・ Japanese who lives overseas *Persons who actually have bought goods (No representatives are eligible)
  • ・ Non-residents (foreigners who have been staying in Japan less than 6months)
  • ・ Japanese citizens residing abroad who are on temporary visits to Japan of less than six months in length.

There are two ways to receive a tax refund for goods purchased at CANAL CITY HAKATA on the day of purchase.

GLOBAL TAX FREEReceiving a Refund at a Tax-Free Counter (GLOBAL TAX FREE)

Application Period : (10:00~21:30) on the day of purchase.

Conditions : In-store purchases totaling 5,400 yen or more.

However, when you satisfy fixed conditions (*) it’s possible to combine general and consumable goods from July 1, 2018.

Method of refund : Cash (Japanese yen)/ UnionPay card

*Please be aware that at all tax-free counters, a service fee of 1.5% the value of the purchased goods is charged,and a refund of the remaining 6.5% of the value is issued.

TAX FREEIn-Store Tax-Free Shopping

Conditions : Purchases at a single store totaling 5,400 yen or more.

However, when you satisfy fixed conditions (*) it’s possible to combine general and consumable goods from July 1, 2018.

How to receive a refund : Please present your passport at the register at the time of purchase.

(*)Fixed conditions are

The amount of general and consumable good is over 5,400 yen (tax included)/ Unopened and unused goods/ not be used in Japan/ necessary to take goods outside of Japan within thirty (30) days of purchase

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